WhatsApp Now Gives AI-Powered Summary For Your Unread Chats: How it Works

WhatsApp is adding new AI use cases for its users and the latest involves creating a summary of all the unread chats for you. As you would have guessed the feature is called AI-powered message summaries that will operate using the new private computing system that the company has setup specifically to keep its AI data secure and encrypted.

WhatsApp says the new AI feature can work in both personal and group chats and you have to manually enable the tool to get the summary. 

AI Chat Summary On WhatsApp: What It Offers 

WhatsApp says it is using Meta AI to generate these chat summaries, and these are only visible to you. These summaries cannot be read by WhatsApp, Meta or the chatbot that you use to create the list. You will see them in bullet points, with a visible only to you label at the top and the private processing label next to the lock icon. WhatsApp is limiting the release of this feature to its users in the US in English for now, and more regions as well as languages will be supported later this year. 

Meta has talked about its own private computing system that operates in a separate layer of the cloud to keep the chats private, secure and not usable for training the AI systems. WhatsApp is extremely conscious about using Meta AI across the platform, and it needs a robust back end to keep users in comfort about using the feature. 

AI training is being done using our data without the knowledge of the user, but WhatsApp is trying to set the guard rails to avoid that from becoming an issue. 

The company is also bringing ads to Channels and Status updates for the first, but does promise that personal chats will remain private and ad-free. However, the platform does not assure that ads will never make its way to the chat feed but we are hoping Meta and its product retains its core value to some extent. 

Earlier this week, there were reports that WhatsApp will have to avoid showing ads to EU users but the company says the roll out will be global and no regions will be left out of its new model.